CFPB Concludes Consent Orders with National Bank and Mortgage Servicer

October 3, 2025 - 10:15

On September 22, 2025, the Consumer Financial Protection Bureau (CFPB) announced the termination of two significant consent orders. One order pertained to a national bank, while the other involved a prominent mortgage servicer. These consent orders were initially established to address violations related to the Home Mortgage Disclosure Act (HMDA) and the Fair Credit Reporting Act (FCRA).

The CFPB's decision to terminate these orders signals a shift in regulatory oversight for both entities. The national bank had been under scrutiny for its lending practices, which were found to be inconsistent with the HMDA requirements. Similarly, the mortgage servicer faced allegations concerning its compliance with FCRA guidelines, particularly regarding consumer credit reporting.

With the conclusion of these orders, both the bank and the mortgage servicer may now operate with greater flexibility. However, the CFPB has emphasized the importance of ongoing compliance with federal regulations, underscoring its commitment to consumer protection in the financial sector. This development marks a notable moment in the ongoing dialogue between regulatory agencies and financial institutions.