January 30, 2025 - 22:20

UPS has announced a significant shift in its business strategy, leading to a notable decline in its stock price after the company reported disappointing earnings and a cautious forecast for 2025. The company's Chief Financial Officer, Brian Dykes, revealed that UPS will be intentionally reducing deliveries from its largest customer, widely believed to be Amazon. This decision is part of a broader strategy aimed at regaining control over the company's operations.
Dykes emphasized that this reduction in volume is not merely a reaction to current market conditions but a proactive measure to enhance the company's efficiency and profitability. He stated, "We will be taking volume down, and we'll have revenue down in 2025 and 2026, but it improves the margin in every quarter." The CFO also highlighted the importance of a smooth transition, noting the long-standing relationship between UPS and Amazon, which has spanned three decades.
The decision to cut back on deliveries from Amazon is seen as a necessary step for UPS to optimize its resources and focus on more profitable aspects of its business. Dykes reassured stakeholders that UPS will continue to support Amazon in areas where their logistics capabilities align. This strategic pivot marks a significant moment for UPS as it seeks to redefine its future in a competitive landscape.